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INFO:

All products are packaged in neutral boxes to maintain anonymity. As protection for the products we use recycled paper alternatively destined for waste by large-scale distribution.  

PAYMENTS:

On our website we accept the following payment methods:

- Credit card
- Paypal
- Bank transfer

Only credit cards issued by banks or financial institutions located in the European Union are accepted.

PLEASE NOTE: 
For online payments, our servers use the latest generation encryption systems and therefore the only thing you will need for online payments is a browser that supports SSL connections. You will not need any other specific program, as all browsers currently available on the market have these features.


Paypal
Paypal is one of the most popular and secure online payment systems on the web.
If you have a PayPal account, you can pay for your order online with this payment method.

- When ordering, select the PayPal payment method.
- You will be redirected to your PayPal account.
- Log in and confirm your payment.
- Once the payment is confirmed, you will automatically return to visionebellezza.com to complete your order.


Bank transfer
Once you have selected the type of payment, you will be given the data to make the transfer. In the reason for transfer, you must indicate the order number. Once the bank transfer has been received, we will ship the goods within 24 hours and notify the customer.

NOVELTY': 

For a few months we have increased our services with Stripe. We like millions of companies that use this method, which integrates our platform and develops a more profitable business. 

- When ordering, select the Stripe payment method.
- You will be redirected to your account.
- Log in and confirm your payment.
- Once your payment is confirmed, you will automatically return to visionebellezza.com to complete your order.
 

SHIPPING:

All products are shipped with BRT express courier except for small products shipped with Post service (in disadvantaged areas). In 90% of cases, delivery occurs within 24/48 hours from the shipment of the product, 8% of cases within 72 hours and the remaining 2% may suffer slight delays due to disadvantaged areas or strikes. 

RETURNS:

The customer always has the right to withdraw from the purchase within 30 days of receiving the package. In case of withdrawal, he must communicate his intention via messaging or to the email address info@visionebellezza.it, providing to send the package to our warehouses at his own expense, specifying the reason for the return.

If the customer receives a package with a damaged product and wants to return it, he must first send images to demonstrate the inconvenience. Once the images have been received and the situation has been ascertained, we will evaluate on a case-by-case basis whether to issue a refund directly, avoiding the return.